Refund Policy

Effective Date: 1st January 2026

EPRA Farms follows a strict no-refund policy.

Once an order is successfully placed on our website, it cannot be cancelled, modified, reversed, or refunded under any circumstances.

Refunds Are Not Provided For:

• Successfully delivered orders
• Change of mind
• Taste or flavour preferences
• Opened or used products
• Incorrect address provided by the customer
• Courier delays after dispatch
• Cash on Delivery (COD) orders

We do not offer monetary refunds.

In genuine cases involving damaged, defective, or incorrect products, only a free replacement may be provided subject to verification under our Replacement Policy.